SOC 2
AICPA framework for service organization security controls
ISO 27018
International code of practice for PII protection in public clouds
Quick Verdict
SOC 2 provides flexible Trust Services Criteria attestation for service organizations handling customer data, while ISO 27018 offers cloud-specific PII privacy controls extending ISO 27001. Companies adopt SOC 2 for enterprise trust and sales acceleration; ISO 27018 for demonstrating processor privacy compliance.
SOC 2
System and Organization Controls 2
Key Features
- Independent CPA attestation on TSC compliance
- Type 2 operational effectiveness over 3-12 months
- Mandatory Security with four optional criteria
- Risk-assessed controls for service organizations
- Integrates with ISO 27001 and GDPR mappings
ISO 27018
ISO/IEC 27018:2025 PII protection in public clouds
Key Features
- Privacy controls for public cloud PII processors
- Subprocessor transparency and disclosure requirements
- Prohibits PII use for marketing without consent
- Mandates breach notification to customers
- Supports data minimization and subject rights
Detailed Analysis
A comprehensive look at the specific requirements, scope, and impact of each standard.
SOC 2 Details
What It Is
SOC 2 (System and Organization Controls 2) is a voluntary framework by the AICPA for auditing service organizations' commitments to securing customer data. It employs Trust Services Criteria (TSC), a risk-based methodology evaluating controls for security, availability, processing integrity, confidentiality, and privacy.
Key Components
- Core **TSCSecurity (mandatory, CC1-CC9), plus four optionals
- 50-100 mapped controls with redundancy for robustness
- Grounded in COSO; Type 1 (design) vs. Type 2 (operations over period)
- CPA-issued reports including assertions, system descriptions, test results
Why Organizations Use It
- Streamlines enterprise due diligence, boosting sales 15-30%
- Reduces breach liability and operational risks
- Market-driven trust signal for SaaS/cloud providers
- 80% overlap with ISO 27001, HIPAA enables efficiency
- Builds investor confidence and competitive moats
Implementation Overview
- Phased: scoping/gaps (4-8 weeks), deployment/monitoring (3-6 months), audit
- Suits startups to enterprises in tech/fintech
- Automation (Vanta/Drata) cuts effort 70%; $20-100K cost
- Annual Type 2 recertification via CPAs
ISO 27018 Details
What It Is
ISO/IEC 27018:2025 is a code of practice extending ISO 27001 and ISO 27002 specifically for protecting personally identifiable information (PII) processed by public cloud service providers (CSPs) acting as PII processors. It addresses cloud-specific privacy risks like multi-tenancy, subprocessors, and cross-border transfers through risk-based controls integrated into an Information Security Management System (ISMS).
Key Components
- ~25–30 additional privacy-specific controls mapped to ISO 27001 Annex A (Organizational, People, Physical, Technological themes).
- Core principles: consent/choice, purpose limitation, data minimization, accuracy, transparency, accountability.
- Assessed during ISO 27001 audits via Statement of Applicability (SoA); no standalone certification.
Why Organizations Use It
- Enhances customer trust, accelerates procurement, supports GDPR/ HIPAA processor obligations.
- Mitigates PII risks, improves cyber insurance terms.
- Provides competitive differentiation for CSPs.
Implementation Overview
- Gap analysis, integrate controls into existing ISMS.
- Update policies, contracts, training; third-party audits.
- Suited for CSPs all sizes/industries globally.
Key Differences
| Aspect | SOC 2 | ISO 27018 |
|---|---|---|
| Scope | Trust Services Criteria: Security, Availability, Confidentiality, etc. | PII protection specifically in public cloud environments |
| Industry | SaaS, cloud, tech service organizations worldwide | Public cloud service providers handling PII globally |
| Nature | Voluntary AICPA attestation framework | ISO code of practice extending 27001 for privacy |
| Testing | Type 1/2 audits by CPA firms, annual Type 2 | Integrated into ISO 27001 audits, 3-year certification |
| Penalties | No legal penalties, market/business consequences | No direct penalties, certification loss/reputational |
Scope
Industry
Nature
Testing
Penalties
Frequently Asked Questions
Common questions about SOC 2 and ISO 27018
SOC 2 FAQ
ISO 27018 FAQ
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