Standards Comparison

    ISO 22301

    Voluntary
    2019

    International standard for business continuity management systems

    VS

    ITIL

    Voluntary
    2019

    Global framework for IT service management best practices

    Quick Verdict

    ISO 22301 certifies business continuity systems for resilience across all sectors, while ITIL provides flexible ITSM best practices mainly for IT teams. Companies adopt ISO 22301 for compliance and recovery, ITIL for service efficiency and value alignment.

    Business Continuity

    ISO 22301

    ISO 22301:2019 Business continuity management systems Requirements

    Cost
    €€€
    Complexity
    High
    Implementation Time
    0-6 months

    Key Features

    • PDCA cycle for continual BCMS improvement
    • Business Impact Analysis prioritizing critical functions
    • Top management commitment and BCMS policy
    • Operational recovery strategies with mandatory testing
    • Annex SL alignment for ISO standards integration
    IT Service Management

    ITIL

    ITIL 4 IT Service Management Framework

    Cost
    €€€
    Complexity
    High
    Implementation Time
    12-18 months

    Key Features

    • Service Value System for value co-creation
    • 34 flexible practices across three categories
    • Seven guiding principles for decisions
    • Four dimensions balancing service management
    • Continual improvement model and register

    Detailed Analysis

    A comprehensive look at the specific requirements, scope, and impact of each standard.

    ISO 22301 Details

    What It Is

    ISO 22301:2019 Security and resilience — Business continuity management systems — Requirements is an international certification standard for establishing, implementing, maintaining, and improving a Business Continuity Management System (BCMS). It builds organizational resilience against disruptions like cyberattacks, pandemics, and natural disasters using a risk-based PDCA (Plan-Do-Check-Act) methodology across 10 clauses.

    Key Components

    • Clauses 4-10: context, leadership, planning (BIA, risk assessment), support, operations, evaluation, improvement
    • Flexible, non-prescriptive requirements tailored to context
    • Core principles: RTO, MTPD, continual testing
    • 3-year certification with annual surveillance audits

    Why Organizations Use It

    • Reduces downtime, financial losses, and recovery times
    • Meets regulations (e.g., NIS Directive, NIST)
    • Enhances stakeholder trust, reputation, insurance savings
    • Provides competitive edges in procurement and tenders
    • Integrates with ISO 27001 for holistic resilience

    Implementation Overview

    • Phased: gap analysis, BIA, policy, training, testing, audits
    • 60 days to 6 months using tools like GlobalSuite
    • Applicable to all sizes/sectors globally
    • Two-stage external certification process

    ITIL Details

    What It Is

    ITIL 4 is the current version of the ITIL framework, a globally recognized set of best practices for IT Service Management (ITSM). Developed from 1980s UK government initiatives, its primary purpose is aligning IT services with business objectives via a flexible, value-driven Service Value System (SVS) managing the full service lifecycle.

    Key Components

    • **SVS elements7 guiding principles, governance, service value chain (6 activities), 34 practices (14 general, 17 service, 3 technical), continual improvement.
    • **Four dimensionsOrganizations/people, information/technology, partners/suppliers, value streams/processes.
    • Built on real-world practices; PeopleCert certifications (Foundation to Strategic Leader).

    Why Organizations Use It

    Drives cost efficiencies, 87% adoption rate, reduced downtime, enhanced satisfaction. Mitigates risks like $3M breaches, integrates DevOps/Agile, boosts careers/reputation, aligns with ISO 20000.

    Implementation Overview

    Phased **10-step roadmapassessment, gap analysis, role definition, training, CMDB/tool integration. Tailored for all sizes/industries; voluntary, iterative pilots recommended. (178 words)

    Frequently Asked Questions

    Common questions about ISO 22301 and ITIL

    ISO 22301 FAQ

    ITIL FAQ

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