ITIL
Global best-practices framework for IT service management
FSSC 22000
GFSI-benchmarked scheme for food safety management systems.
Quick Verdict
ITIL provides best practices for IT Service Management across industries, while FSSC 22000 is a certification scheme for food safety systems in food chains. Companies adopt ITIL for operational efficiency and FSSC 22000 for regulatory compliance and market access.
ITIL
ITIL 4 Framework for IT Service Management
Key Features
- Service Value System driving value co-creation
- 34 flexible practices across three categories
- Seven guiding principles for decision-making
- Four dimensions balancing service management aspects
- Continual improvement embedded in all elements
FSSC 22000
Food Safety System Certification 22000
Key Features
- Combines ISO 22000, sector PRPs, and additional requirements
- GFSI-benchmarked for global supply chain acceptance
- Mandates food defense and fraud vulnerability assessments
- Risk-based environmental monitoring and allergen validation
- Strict audit duration with 50% operational focus
Detailed Analysis
A comprehensive look at the specific requirements, scope, and impact of each standard.
ITIL Details
What It Is
ITIL 4 is a standalone, globally recognized best-practices framework for IT Service Management (ITSM). Originally from the UK's CCTA in the 1980s, it evolved to align IT services with business needs via a flexible, value-driven Service Value System (SVS) approach, replacing rigid lifecycles with adaptable practices.
Key Components
- SVS core: 7 guiding principles, governance, Service Value Chain (6 activities), 34 practices (14 general, 17 service, 3 technical), continual improvement.
- **Four dimensionsOrganizations/people, information/technology, partners/suppliers, value streams/processes.
- Built on real-world ITSM; PeopleCert certifications from Foundation to Strategic Leader.
Why Organizations Use It
Drives cost savings, 87% adoption, risk reduction (e.g., $3M breaches), service quality, ROI (up to 38:1). Enables DevOps/Agile integration, customer satisfaction, ISO 20000 alignment; builds trust via common language and resilience.
Implementation Overview
Voluntary, phased via 10-step roadmap: assess gaps, define roles, tailor practices, pilot, train. Suits all sizes/industries; iterative for SMEs. Focus: cultural shift, tools like CMDB; no mandatory audits.
FSSC 22000 Details
What It Is
FSSC 22000 (Food Safety System Certification 22000) is a GFSI-benchmarked certification scheme for Food Safety Management Systems (FSMS). It applies across food chain categories like manufacturing, packaging, and logistics, using a risk-based PDCA approach integrating ISO 22000:2018 requirements.
Key Components
- **Three pillarsISO 22000:2018 (clauses 4-10), sector-specific PRPs (e.g., ISO/TS 22002 series), FSSC Additional Requirements (e.g., food defense, fraud, allergens).
- Over 100 requirements across management, operations, and verification.
- Built on HACCP principles; requires third-party audits per ISO 22003-1:2022.
Why Organizations Use It
- Meets retailer/supply chain demands for GFSI recognition.
- Reduces recalls, enhances market access, builds trust.
- Manages risks like adulteration, supports SDGs.
Implementation Overview
- Phased: gap analysis, FSMS design, training, audits.
- For food manufacturers/services; global applicability.
- Certification via licensed CBs; 3-year cycle with surveillance.
Key Differences
| Aspect | ITIL | FSSC 22000 |
|---|---|---|
| Scope | IT Service Management lifecycle and practices | Food Safety Management Systems and PRPs |
| Industry | All industries, IT organizations worldwide | Food chain sectors globally |
| Nature | Voluntary best practices framework | GFSI-benchmarked certification scheme |
| Testing | Certifications and internal continual improvement | Third-party audits, surveillance, recertification |
| Penalties | No legal penalties, loss of certification | Loss of certification, market access denial |
Scope
Industry
Nature
Testing
Penalties
Frequently Asked Questions
Common questions about ITIL and FSSC 22000
ITIL FAQ
FSSC 22000 FAQ
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