DORA
EU regulation for digital operational resilience in financial sector
ISO 9001
International standard for quality management systems
Quick Verdict
DORA mandates ICT resilience for EU finance against cyber threats via testing and reporting, while ISO 9001 offers voluntary global quality certification for process excellence. Finance firms adopt DORA for compliance; others choose ISO 9001 for efficiency and market trust.
DORA
Regulation (EU) 2022/2554, Digital Operational Resilience Act
Key Features
- Comprehensive ICT risk management frameworks overseen by management
- 4-hour initial reporting for major ICT incidents
- Triennial threat-led penetration testing for critical entities
- ESAs oversight of critical third-party ICT providers
- Proportionality principle tailored to entity size and risk
ISO 9001
ISO 9001:2015 Quality management systems – Requirements
Key Features
- Risk-based thinking throughout QMS processes
- Process approach with PDCA cycle integration
- Seven quality management principles foundation
- Leadership commitment and top management accountability
- High-Level Structure for multi-standard alignment
Detailed Analysis
A comprehensive look at the specific requirements, scope, and impact of each standard.
DORA Details
What It Is
Digital Operational Resilience Act (DORA), Regulation (EU) 2022/2554, is an EU-wide regulation bolstering ICT resilience for the financial sector against disruptions like cyberattacks. Enacted December 2022, applicable January 2025, it targets 20 financial entity types and critical ICT third-party providers (CTPPs), using a risk-based, proportional approach to harmonize rules across 27 member states.
Key Components
DORA's pillars include:
- **ICT Risk Management FrameworksIdentification, mitigation, annual reviews overseen by management.
- **Incident Reporting4-hour alerts, 72-hour updates for major events (>5% users impacted).
- **Resilience TestingAnnual vulnerability scans, triennial threat-led penetration testing (TLPT).
- **Third-Party OversightDue diligence, monitoring, ESAs supervision of CTPPs. Compliance enforced via RTS/ITS, no certification but strict audits.
Why Organizations Use It
Mandatory for ~22,000 EU entities to avert 2% turnover fines. Drives resilience amid 74% ransomware rates, reduces systemic risks from third-parties (e.g., CrowdStrike outage), enhances trust and competitiveness.
Implementation Overview
Gap analyses, policy embedding, testing programs, vendor strategies. Proportional for SMEs/large firms; EU-focused, integrates EBA guidelines. Key: multi-year plans before 2025 deadline. (178 words)
ISO 9001 Details
What It Is
ISO 9001:2015 is the international standard for Quality Management Systems (QMS), a certifiable framework ensuring organizations consistently meet customer and regulatory requirements through continual improvement. It uses a process-based, risk-thinking approach structured around the PDCA cycle.
Key Components
- 10 clauses (4-10 auditable): context, leadership, planning, support, operation, evaluation, improvement.
- Built on **7 Quality Management Principlescustomer focus, leadership, engagement of people, process approach, improvement, evidence-based decisions, relationship management.
- Voluntary certification via accredited bodies with audits every 3 years.
Why Organizations Use It
- Enhances customer satisfaction, efficiency, and competitiveness.
- Meets market/contractual demands; manages risks proactively.
- Builds trust, reduces costs, enables standard integrations (e.g., ISO 14001).
Implementation Overview
- Gap analysis, process mapping, training, internal audits, certification.
- Applicable to all sizes/sectors; 6-12 months typical for medium organizations.
Key Differences
| Aspect | DORA | ISO 9001 |
|---|---|---|
| Scope | ICT risk, incidents, testing, third-party oversight in finance | Quality management processes, continual improvement all sectors |
| Industry | EU financial entities and critical ICT providers | All industries globally, any organization size |
| Nature | Mandatory EU regulation with enforcement | Voluntary international certification standard |
| Testing | Annual basic, triennial TLPT by authorities | Internal audits, management reviews, certification audits |
| Penalties | Up to 2% global turnover fines | Loss of certification, no legal penalties |
Scope
Industry
Nature
Testing
Penalties
Frequently Asked Questions
Common questions about DORA and ISO 9001
DORA FAQ
ISO 9001 FAQ
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